Achieved enrollment and start rate goals, and conducts all activities in accordance with the highest ethical standards. Adheres to all state, and federal accreditation and institute rules and regulations regarding student recruitment. Manages inquiries to achieve prompt contact and performance activity weekly goals; utilizes approved recruitment policies/formats; makes prompt and effective contact with inquiries and redirects unqualified candidates based upon incompatible career goals. Secures new inquiries by directly asking phone and in-person contacts about referrals of others to contact about the University's offerings. Accurately and completely portrays University educational programs, expected outcomes, student services, and financial consideration to students, parents and educators. Accurately forecasts projected new students on a periodic basis for Campus Admissions Head. Consistently conducts follow-ups monthly at minimum with all applicants to ensure successful matriculation. Participates in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, etc.
Exceeded enrollment goal for Q1 2009 Spearheaded interactive media initiative to increase day one log in rates for entire site. Initiative increased overall start by ~5%. Consistently maintained one of the highest student start rates in the company (~92% YTD) Implemented a variety of student follow up procedures that successfully increased student start and retention rates that totaled more then 10% on average Maintained communication with VP of Admissions, Director of Admissions, Deans, management of Financial Aid and Academic Advising, the Director of Training and Manager of Admissions Training. Excelled in Admissions Management Training Program for self-improvement and professional development Provided tangible and productive support for Financial Aid Officers and Registration Coordinators that increased their overall task efficiency Responsible for specialty verticals including Mentor, Graduate (MBA/MSM/MSCJ/MATL/MSHE), Nursing (BSN/MSN), and auxiliary responsibilities for Office of Returning Students Successfully used expertise in rapport building and sales techniques to coach Team Leaders and team members in an effort to increase the team*s lead to enrollment conversion and student start/retention rates. Provided ongoing training for all team members by conducting and/or creating training sessions designed to increase product awareness, sales skills, industry knowledge and group dynamic Admissions Advisor, 2004 to 2005 Directors* Choice Award recipient in recognition of exemplary work Received Consistency Award for meeting and exceeding both enrollment and start goals for 4 consecutive quarters. Interviewed potential students to determine their qualifications and skill sets Enrolled students in the University's IT and Business programs and guided them through entire process As students' primary liaison to other University departments, coordinated students' accounts and matriculation
As students' primary liaison to other University departments, coordinated students' accounts and articulation Received Consistency Award for meeting and exceeding both enrollment and start goals for nearly an entire year straight Received Directors' Choice Award in recognition of exemplary
Interviewed potential students to determine their qualifications and skill sets Enrolled students in the University's IT and Business programs and guided them through entire process High Achiever Award recipient for exceeding enrollment goals for 2 consecutive quarters Maintained higher than mandated show rate for students starting classes
Exceeded sales quota by 150% and ranked in top five of junior sales staff. Developed relationships with IT/IS and purchasing staff within assigned territories. Identified possible prospects through individually directed research and cold calling
Directed up to 50+ executive, administrative and on-air personnel in operations of campus-based radio station. Managed Promotions Director in creating and executing promotional, advertising and marketing campaigns. Oversaw Sales Manager in business development and account management. Planned and coordinated major concert, campus event and local business promotions. Key liaison to university officials.
5 yrs total experience While pursuing education, held progressive part-time and seasonal positions with telemarketing firms. Recruited, trained and cross-trained personnel, ensured achievement of quotas and maintained client relations. Implemented training and incentive programs to increase efficiency, productivity and motivation.
Master of Art
Bachelor of Art
Concentration: Communication with an emphasis in Corporate Media
Associate of Arts
Concentration: General Studies
College Prep
Technology, Science, Education, Film, Science Fiction, Music, Style, design, Philosophy, Disneyphile, Anime, Fitness, Biking, Football, Video Games, Social Awareness, Peace
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